Product Leader · FinTech · New York, NY

Behind every workflow is a person. I build products that grow the good.

I've spent my career where technology meets high stakes — life insurance decisions, global payments, compliance workflows. The work is complex. The goal is simple: make it better for the humans inside it.

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Ramiro Ballesteros
10+ Years product leadership
NYC Based
Notre Dame BBA, MBA
1 US Patent as named inventor
About

Product leader at the intersection of data, automation & compliance.

I'm a product professional based in New York City, specializing in FinTech and InsurTech. A decade building in hard spaces — underwriting automation, global procurement, machine learning in regulated industries — has shaped one core conviction: the best products are built with people, not just for them. Trained in servant leadership at Notre Dame's Mendoza College of Business, I'm a relentless advocate for human-centered design and an unrelenting believer that great technology should serve the humans inside it.

I bring a rare combination: technical fluency, stakeholder empathy, and a track record of shipping. I've led globally distributed engineering teams, partnered with data science and actuarial groups, and navigated legal and compliance requirements without losing sight of the user.

US Patent · Named Inventor
Co-invented a system for real-time multi-source data processing in underwriting — improving data completeness, analyst collaboration, and decision speed at scale. US11789962B1 →
MBA · University of Notre Dame
Also holds a BBA in Information Technology Management from Notre Dame.
Human-Centered Product Leader
10+ years building products that put people first — across FinTech, InsurTech, and regulated industries. Certified Scrum Master and Certified Scrum Product Owner, practiced across globally distributed enterprise teams.
Community Builder & Philanthropy
Serving as a Point Foundation graduate scholarship reader since 2017 — investing in the next generation of LGBTQ+ leaders. Also active in Notre Dame's DEI scholarship fundraising, because growing the good in business starts with who gets a seat at the table.
Experience

Where I've built.

Taulia Inc.
An SAP Company
May 2021 – Present
Product Manager / Lead Product Owner
Led development and launch of cloud tools enhancing data capture and automation for payments finance products. Delivered a new onboarding platform that reduced process duration by 70% while supporting compliance and KYC initiatives. Managed globally distributed engineering teams across full delivery lifecycle.
Supply Chain Finance KYC / Compliance Payments Cloud Platforms Agile
Haven Technologies
A MassMutual Company
Nov 2015 – May 2021
Senior Product Owner — Haven Underwriting Platform
Owned end-to-end product lifecycle for life underwriting innovation — integrating predictive ML models, rules engines, and third-party data sources. Achieved a 60% efficiency gain in new business operations. Grew the platform from 2 to 70+ users. Launched 10+ new features powered by business intelligence tooling.
Underwriting Automation ML / Predictive Models InsurTech BI & Analytics Rules Engines
Columbia University
Teachers College — Registrar
Aug 2012 – Nov 2015
Operations Manager / Scrum Master
Improved data quality and research processes for 5,000+ users, reducing processing time by 50%. Collaborated with academic and technical teams to deliver custom data features and actionable insights.
Scrum Data Operations Process Improvement
Columbia University
IT – Identity Management
Jun 2011 – Aug 2012
Business Process Analyst
Led the rollout of ServiceNow across the ID Management team — mapping QA workflows, standardizing processes, and building training materials for students, faculty, and staff on Columbia's internal web applications.
ServiceNow Process Automation Enterprise Systems
University of Notre Dame
Office of the Registrar
May 2009 – May 2011
Technology Solutions Specialist
On a two-person team, built web applications serving 11,500 students, 1,500 faculty, and 56 departments — covering transcript processing, FERPA compliance, and batch registration. Delivered a 70% improvement in process turnaround time.
ColdFusion SQL Process Automation
Skills

What I bring to the table.

Product Management
Roadmap development · Backlog prioritization · Agile (Scrum / Kanban) · KPI definition · User-centric design · Iterative delivery · Vendor management
Technical
SQL · AWS · Tableau / Qlik / Looker · JIRA / Confluence · ServiceNow · AI prompt engineering · Process automation · Data visualization
Domain Expertise
FinTech · InsurTech · Regulatory compliance · Life underwriting · Payments infrastructure · ML / Predictive modeling · KYC / AML
Leadership
Cross-functional team leadership · Globally distributed teams · Stakeholder management · Mentoring · Change management · Operational excellence
Analytics & Insights
KPI tracking · Business intelligence · Data-driven decision making · Actuarial tables · ICD-10 / CPT codes · MIB coding · Rx data
Soft Skills
Strategic thinking · Executive communication · Problem-solving · Adaptability · Customer focus · Continuous improvement · Partnership building

Let's build something great.

I'm currently open to product opportunities in FinTech, InsurTech, and adjacent regulated industries.

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